Approved trade accounts operate on a one-year term, evaluated annually based on standing, volume compatibility, and bench capacity.

Rapid Benchworks initially limits active partnerships to no more than 10 stores to protect craftsmanship and direct oversight.

There is no upfront or annual membership fee. Work is quoted and authorized individually per assignment.

Final scope, turnaround, and terms are confirmed directly following physical intake and inspection.

Every completed piece is personally examined and evaluated by Rapid’s Founder and Master Bench Jeweler before final return.

Routine repairs are typically completed within one business day to one week. Complex restorations and custom commissions receive a dedicated timeline following thorough physical examination.

Each item is inspected for structural integrity, stone security, and prior repairs. Any required adjustments to scope, cost, or timeframe are confirmed and authorized before benchwork begins.

Rapid Benchworks operates strictly behind the scenes. Client communication, retail pricing, and store relationships remain entirely with the trade partner.

Each piece is documented under an individual account and job-code system upon intake, providing seamless traceability through assessment, benchwork, and return.

Completed work is returned via fully insured courier service with mandatory adult signature confirmation. Transit specifications and fees are finalized prior to authorization.